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Microsoft Copilot

Microsoft Copilot

Copilot is a powerful AI service that can help you with various tasks, such as writing code, creating content, or finding information. Copilot is integrated with Microsoft services such as Dynamics 365, Power Platform, and Microsoft 365. Copilot uses large language models (LLMs) to generate responses based on your prompts and data.

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Microsoft 365 Copilot

Transform your daily workflow with Copilot for Microsoft 365, seamlessly integrated into familiar tools like Teams, Word, Excel, and more. This next-gen AI, powered by extensive language models and your Microsoft Graph data, turns natural language into a potent productivity tool. Elevate creativity and efficiency with Copilot, revolutionizing the way you work.

What is Microsoft 365 Copilot?

Microsoft 365 Copilot is your AI assistant at work. It helps you create, collaborate, and communicate more effectively with Microsoft 365 apps. Whether you need to write a document, design a presentation, analyze data, or chat with your colleagues, Copilot is there to assist you. Copilot uses large language models and the Microsoft Graph to understand your context and generate relevant content. You can also chat with Copilot to ask questions, get suggestions, and learn new skills. Copilot is integrated with popular Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, Teams, and more. Copilot is secure, responsible, and trustworthy. It respects your privacy and follows ethical AI practices. With Copilot, you can achieve more than ever before using AI. Try Copilot for Microsoft 365 today and experience the power of generative AI.

With Microsoft 365 Copilot, you have access to an advanced artificial intelligence feature that helps you to automate repetitive tasks like document writing in word, email summarisation in Outlook, creating presentation from word file in PowerPoint, drafting notes in OneNote, creating visual reports in Excel and summarising meetings and to do task in Teams business chat and meetings with the power of large language models with your data in the Microsoft graph.

What Micrsoft 365 Copilot can do for me?

Copilot is a powerful AI assistant that can help you with various tasks using Microsoft 365 apps. Here are some examples of what Copilot can do for you:

  • Word: Write a document, a blog post, or a presentation with Copilot’s suggestions and content generation. Copilot can understand your intent, find relevant information from the web or your files, and create text based on your prompts. You can also ask Copilot questions and get feedback on your writing.
  • Excel: Analyze data and create charts with Copilot’s automation and insights. Copilot can perform complex calculations, summarize data, and generate visualizations in Excel. You can also ask Copilot to explain the results or find patterns and trends in your data.
  • Outlook: Manage your emails and schedule with Copilot’s efficiency and organization. Copilot can prioritize your inbox, schedule your responses, and sort your emails by topic in Outlook. You can also ask Copilot to create tasks, reminders, and events based on your emails and calendar.
  • PowerPoint: The Copilot feature in PowerPoint transforms your ideas into comprehensive presentations with natural language instructions. It also helps summarize lengthy presentations.
  • Teams: Collaborate and communicate with your colleagues with Copilot’s assistance and learning. Copilot can help you chat with your team, share files, and join meetings in Teams. You can also ask Copilot to teach you new skills, such as how to use a new app or feature in Microsoft 365.

Licencing and Security

Copilot is now available for businesses of all sizes, enabling all companies to take their productivity to the next level with the help of AI.

How can I obtain a Copilot 365 license?


  • Business customers:
    Microsoft 365 Business Standard/Business Premium customers can purchase Copilot for Microsoft 365 - through a Microsoft Cloud solution Provider (CSP) partner. 
    Request a quote
  • Educational customers:
    Microsoft 365 A3/A5 and Office 365 A3/A5 customers can purchase a Copilot license through a Microsoft Cloud Solution Provider (CSP) partner.
    Request a quote
  • Mandatory number of users:
    Microsoft 365 Business Standard/Business Premium customers can purchase up to 300 licenses. In the case of Copilot, which is the so-called an additional product that requires the main product (Microsoft 365 E3/E5, Office 365 E3/E5 or Microsoft 365 Business Standard/Business Premium). The add-on product can be linked to an existing base product license and the end date can be set to the same as the base product.

In terms of security, what do I need to consider?


Copilot implements rigorous privacy and security practices to protect your data and comply with industry standards. Some of the key features of Copilot’s privacy and security are:

  • Copilot does not share your data with any third party unless you grant permission to do so.
  • Copilot does not use your data to train or improve any third-party products or services, such as OpenAI.
  • Copilot does not use your data to train or improve Microsoft AI models unless your tenant admin opts into optional data sharing.
  • Copilot adheres to existing data permissions and policies, and users only see responses based on data they have access to.
  • Copilot encrypts your data both at rest and in transit, ensuring robust security measures.
  • Copilot blocks prompt injections (jailbreak attacks) that are designed to provoke the AI model into exhibiting unwanted behaviors.

Copilot is compliant with our existing privacy, security, and compliance commitments to Microsoft customers, including the General Data Protection Regulation (GDPR) and European Union (EU) Data Boundary


What can Microsoft 365 Copilot do?

Copilot combines the power of large language models (LLMs) with the intelligence of the Microsoft Graph. Using your business data, Copilot synthesizes information from documents, emails, and messages to give you summaries, answer your business questions, and generate draft content from your files, messages, and more.

How does Copilot work?

Copilot uses a large language model that mimics natural language based on patterns from large amounts of training data. The model is optimized for conversation by using Reinforcement Learning with Human Feedback (RLHF)—a method that uses human demonstrations to guide the model toward a desired behavior.

When you submit a text prompt to Copilot, the model generates a response by making suggestions about what text should come next in a string of words. The model is based on a domain-specific language (DSL) that allows you to specify what kind of information you want to search and synthesize from your Microsoft 365 data. It's important to keep in mind that the system was designed to mimic natural human communication, but the output may be inaccurate or out of date.

How do I best use Copilot?

Use natural language to ask Copilot work questions, for help generating content, or for a summary of a topic, document, or chat conversation. The more specific your prompt, the better the results. 
Here are some example prompts to help you get started:

Summarize unread emails from Tõnis

  • Draft a message to my team with action items from my last meeting
  • What’s our vacation policy?
  • Who am I meeting with tomorrow?
Can I trust that Copilot's answers are always accurate?

Copilot is designed to provide accurate and informative responses, based on the knowledge and your data available in the Microsoft Graph. However, answers may not always be accurate as they are generated based on patterns and probabilities in language data. Responses include references when possible, and it's important to verify the information. While Copilot has affordances to avoid sharing any offensive content or potentially harmful topics, you may still see unexpected results.

How is the quality of Copilot's responses evaluated?

To ensure quality, Copilot is given test questions, and its responses are evaluated based on criteria such as accuracy, relevance, tone, and intelligence. Those evaluation scores are then used to improve the model. It's important to keep in mind that the system was designed to mimic natural human communication, but the output may be inaccurate, incorrect, or out of date. Providing feedback via the Thumbs Up and Thumbs Down icons will aid in teaching Copilot which responses are and are not helpful to you as a user. 

Do I need to link my personal Microsoft account to my work account to use Copilot?

No, you no longer need to link your personal account to your work account to use Copilot. To use Copilot in Bing for Business, sign into Microsoft Edge with your work account. 

Can I use Copilot with my work account and personal account at the same time?

To use Copilot in Bing for Business you need to be signed into Microsoft Edge with your Microsoft work account. To use Bing for Consumers, sign into Microsoft Edge with your personal Microsoft account. If you want to use both at the same time, you need to open Microsoft Edge in two separate windows, sign into one of them with your work account and sign into the other with your personal account.

How will Microsoft 365 Copilot handle and protect my sensitive data and information?

Copilot presents only the data that each individual can access using the same underlying controls for data access used in other Microsoft 365 services. The permissions model within your Microsoft 365 tenant will help ensure that data will not leak between users and groups. For more information on how Microsoft protects your data, see Microsoft Privacy Statement.