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Primend joined with Microsoft Advanced Support for Partners program!

Author: Tõnis Tikerpäe Time: 24.03.2021

Primend joined with Microsoft Advanced Support for Partners (ASfP) program beginning of 2021.

We are proud to announce that from now on we can keep our customers even more satisfied than ever. We can provide prioritized support with a unique set of capabilities to quickly resolve technical problems on behalf of our customers by partnering with Microsoft. 

We can ensure our partners to gain from this as their business running more smoothly with quick-response problem resolution for Microsoft Azure and Office 365 - since Primend is now part of Microsoft Advanced Support for Partners.


What is Microsoft Advanced Support for Partners and what benefits it includes for our clients?

Cloud Consults offer a remote one-to-one, in-depth technical consultation with a Microsoft Cloud Specialist to provide guidance on various stages of cloud scenarios and projects.

Cloud Consults benefits

  • One-to-one remote consultation with a Partner Technical Consultant to create re-usable IP cloud services and verified cloud solutions for customers.
  • Review of proposed architecture, deployment, and migration plans to optimize the implementation plan for any solution.
  • Access to best practices, reference architectures, and additional guidance to help envision new solutions to reduce risk across the entire cloud services delivery lifecycle.
  • Expertise and knowledge transfer to increase proficiency with cloud technologies to maximize satisfaction, minimize escalations, and reduce costs.
  • Recommendations and Findings Summary (upon request) to guidance to achieve on-time projects, implementations and deployments.
  • Improving agility, performance, and resilience with Azure infrastructure capabilities

As our customers move beyond immediate crisis needs, such as enabling remote work, many are accelerating cloud adoption to increase competitive advantage and stay more digitally resilient. Enabling an agile, scalable, high-performing, and reliable infrastructure is critical to long-term success.

Microsoft is committed to continuous innovation in Azure capabilities to help customers achieve these goals.

So this is a huge bonus for Primend Azure Support we are already offering to our clients.