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ChatGPT vs Microsoft Copilot: Which Should You Use in Your Business?

Author: Kädi Horm Time: 01.07.2025

AI tools have advanced remarkably in recent years, becoming an integral part of everyday work. Among the most widely recognized solutions are ChatGPT, developed by OpenAI, and Microsoft's Copilot. Both significantly enhance efficiency, yet their applications differ greatly-particularly when it comes to internal use.

Key Features

ChatGPT is a versatile chatbot designed to:

  • Provide clear answers and explanations for complex topics
  • Generate a variety of written content, including essays and blog posts
  • Assist with programming, coding, and troubleshooting
  • Support creative endeavors such as idea generation, writing, and translation

Microsoft Copilot is integrated into the Microsoft 365 environment and offers:

  • AI assistants working directly in Word, Excel, Outlook, Teams, OneNote, and PowerPoint
  • Ability to create documents, analyze data, and generate presentations directly within the application
  • Secure access to internal company data, including SharePoint, OneDrive, Teams, and emails
  • Context-aware assistance tailored to the user's role and workflow

Does Microsoft Copilot use OpenAI technology?
Yes, Microsoft Copilot leverages OpenAI’s language models, including GPT-4 technology. Microsoft collaborates with OpenAI and has integrated these models into its cloud-based services, enhancing AI-driven capabilities across various applications.

Main differences

Why choose Microsoft Copilot for your business?
While ChatGPT and Copilot may provide similar user experiences, Microsoft Copilot is specifically designed for business use. The key advantage is data security - Copilot operates within the Microsoft cloud environment, adhering to your company's security standards and restricting access to internal data. This ensures that sensitive information remains within the organization and is not shared externally.
Additionally, Copilot is built to enhance business processes, whether it's performing financial analysis in Excel, generating meeting summaries in Teams, or drafting documents in Word. By integrating seamlessly into these applications, Copilot streamlines workflows and minimizes the need to switch between different tools, improving overall efficiency.

When to use ChatGPT?
ChatGPT is ideal for:

  • Creative work and idea generation
  • Language editing and translation
  • General knowledge discovery and learning

It is a great tool for individual use or for smaller projects where data security is not critical.

Recommendation
When it comes to using AI within an enterprise-where sensitive data and critical workflows are at stake - Microsoft Copilot is the optimal choice. This doesn't mean that ChatGPT isn't a valuable tool; in fact, it is highly flexible and effective. However, Copilot stands out due to its seamless integration, robust security, and dedicated workflow support, making it the preferred solution for business environments.
 

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