Organizations rely on Microsoft 365 and Entra ID for daily collaboration, workflows, and user management. While these platforms ensure reliability, data protection and recovery fall under the customer’s responsibility according to Microsoft’s shared responsibility model.
Accidental deletion, malicious activity, configuration errors, or regulatory requirements can all lead to data loss or loss of access. This makes independent backup an essential part of any IT strategy.
Why Microsoft 365 Backup?
Microsoft 365 data is vulnerable to human error, insider threats, and ransomware attacks. Although Microsoft provides limited retention for deleted items, it does not guarantee complete or flexible data recovery.
A dedicated M365 backup service provides:
- Continuous and automated data protection
- Fast and precise recovery without relying on Microsoft’s internal retention mechanisms
- Assurance that data can be restored even in complex incident scenarios
Backup covers the entire Microsoft 365 ecosystem, including Exchange Online, SharePoint, OneDrive, and Microsoft Teams.
Why is Entra ID Backup Necessary?
Digital identity is at the core of IT security. Microsoft Entra ID manages authentication, access, roles, and policies across thousands of connected applications.
A single misconfiguration, deletion, or compromise can disrupt user access, create security risks, or even halt business operations.
An Entra ID backup service provides:
- Backup of user accounts, groups, roles, and configurations
- Rapid restoration of identities and access
- Reduced downtime and minimized impact of security incidents
Using Microsoft 365 and Entra ID backup together ensures comprehensive protection for both data and identities.
Microsoft vs. Customer Responsibilities
Microsoft ensures the reliability and security of the Microsoft 365 and Entra ID platforms. However, data recovery is not part of Microsoft’s responsibility.
Without a third party backup solution, the risk of data loss remains. While Microsoft protects the platform, customers must ensure the preservation and control of their own content and identity configurations.
M365 and Entra ID backup solutions fill this gap by providing secure, automated backups and fast restoration of both data and identities.
Pricing
- Microsoft 365 backup license: 1.48 € / month
- Entra ID backup license: 0.99 € / month
- Cloud storage for backups: ~20 € / month per 1 TB
- Backup service monitoring and management per tenant:
- Up to 30 users: 50 € / month
- More than 30 users: 100 € / month