Starting from the creation of their cloud-based package, Microsoft has brought to the market very exciting combinations of using different apps. One of the most interesting tools is the so-called Power Platform, which comprises three main apps.
Despite regular criticism, PowerPoint slides are the most popular way to visualize and target a message. Therefore, it is often asked what the best way is to display Power BI visuals in PowerPoint. So far, my answer has always been to take a screenshot of the Power BI report and put it in PowerPoint. Microsoft did not have its own PowerPoint plug-in, and modules made by others required additional licenses and authorization from another service provider. And a website in PowerPoint won't work without a network connection.
At Primend, we like to do things well, and customer-focused mindset and operations create an important foundation for that. Our customers are people who want to increase the success of their companies with innovative IT solutions. To be able to offer such value, we must constantly learn and test. We have been rather successful at that and grown fast. At some point we discovered that everyone of us is great at some part of value creation, but the average result still felt average (at least to us).
That is why we decided to review what we do, in what
Over the past year, the importance of cybersecurity has skyrocketed. Viruses and other cyberattacks are evolving faster and faster. Ransomware attacks have increased by 300% in the last year, with more than 50% targeted at small businesses. The commercialization of cybercrime has led to an increase in the frequency and sophistication of attacks on small and medium-sized businesses (SMB). For smaller businesses this type of impact can be hard to manage with potential financial, operational, and customer trust implications.
Knowledge is power! The knowledge of the company is recorded in the information system. The knowledge must be protected from theft, tampering and deletion – for years, that has been the main requirement established to the security scope.
But have you ever wondered how long the emojis have been around, what are the most used, or questioned yourself whether you using enough?
Do you need an efficient and simple solution for the phone center of your company? Microsoft has a solution!
To date, we have organized a cross-company steps competition twice, where all three Baltic countries compete and step (walk or run) together.
The purpose of the merger of Primend and Digifi is to be even more successful in the Estonian market by joining companies with similar service models and experienced specialists in their field in the environment of rapid growth. The merger will help Primend increase their physical presence in the Southern Estonian region to offer even higher quality and more personalized service to the existing and new customers. After the merger, Primend will have already 100 employees in the three Baltic countries.
With the help of Bondora and Primend, Tallinn Free Waldorf School and Vändra Gymnasium now have 25 working desktop computers.
Estonian IT company Primend OÜ gives tablet computers for implementation of activities under the stroke treatment development project of Ida-Viru Central Hospital.
Estonia’s largest medical laboratory SYNLAB is to gift tablets to nursing homes, helping their inhabitants communicate with their relatives.
Primend has come to an agreement with an Estonian IT company Iteraction, to merge our businesses. The merger will support Primend’s expansion in Baltic cloud services market with an improved team and knowledge.
We are proud to announce that Primend has won the Microsoft Partner of the Year 2020 Estonia award.
During the past weeks, many companies have had to manage in a new situation where the former work habits had to be revised and due to the emergency situation, it was necessary to find possibilities for the employees to work at home as much as possible.
Primend signed a cooperation agreement with cloud management company ADM Cloudtech with whom their goal is to offer organisations in the UK a wide array of IT solutions.
In August, Microsoft announced that, beginning October 1, 2022, they will begin to permanently disable Basic Authentication in all tenants, regardless of usage, except for SMTP Auth. Basic authentication in Exchange Online uses a username and a password for client access requests. Blocking Basic authentication can help protect your Exchange Online organization from brute force or password spray attacks.
Between Feb 2020 and Feb 2021, Microsoft provided users of paid commercial customers with the ability to initiate 12-month Teams trials. In June 2022 Microsoft expired these trials.
Microsoft announced Teams Essentials, the first-ever standalone Microsoft Teams offering, designed specifically for small businesses. Teams Essentials gives small businesses a professional and affordable meetings solution to support collaboration, connection and productivity in a hybrid work environment.
Who has been watching closely, Microsoft announced that from March 1, 2022, the prices of all types of contracts will increase by 10-25% on average.
Microsoft announced changes to their commercial pricing for Microsoft 365—the first substantive pricing update since they launched Office 365 a decade ago. This updated pricing reflects the increased value they have delivered to their customers over the past 10 years.
Amberlo is a cloud-based, fast, and easy to use law firm management software. Primend is known for supporting the idea of cooperation with outside partners to provide extra value for our customers.
We are proud to announce that from now on we can keep our customers even more satisfied than ever. We can provide prioritized support with a unique set of capabilities to quickly resolve technical problems on behalf of our customers by partnering with Microsoft.
Eighteen months ago, Microsoft announced the July 31, 2021 retirement of Skype for Business Online.
Highlights of the year! This April European Power Platform conference was held in Berlin and our dynamic trio of presenters would like to share highlighted news and topics mentioned there.
Microsoft Commercial Marketplace is one of fastest growing digital sales channels. Learn why you should publish your app in Marketplace to gain visibility in other markets and gain new customers. Join our digital event on May 31st starting 10.00 and get familiarized with the benefits of transactable app publishing. Value proposition – what’s in it for me?
An identity has long been not just a username and password, but must include an additional security layer to protect data and access to ensure data integrity.
Azure Migrate enables you to run assessment and migrate from VMware, Hyper-V and physical servers environment.
Companies need to be able to seize new opportunities on the fly and make business-critical decisions quickly.
In this webinar, we will go through the steps involved in migrating workloads into the cloud with Azure Migrate.
Microsoft has trained Cognitive Services AI to understand spoken and written content, to recognize people and emotions, and to make decision.
Business decisions must be based on facts. Fact collection and reports generation are often tedious and time consuming.
Clients of Primend represent a wide range of industries, and each of these businesses is served with an individualized approach. We are committed to improving the quality of daily business processes and further growth for our clients. Thus, we carefully delve into the specifics and needs of each and every company – so that we can provide the most appropriate set of IT services, ensuring the greatest value possible.
Quality as a company value plays a very important role for both, to Aloja Starkelsen and to us in Primend. By providing professional and efficient IT support, and making day-to-day business processes easier, we ensure that Aloja Starkelsen can fully devote their time and attention to maintaining and improving quality of its products.
Both companies were at a similar stage in their journeys, when our partnership started. We have grown together and with growth there is always more work to get done. Our collaboration started off with us being their in-house IT specialist a few times a week. Our specialist helped users with different IT topics, we offered “Smart hands” service to set up IT solutions based on the Gamesys Group level instructions and of course provided our know-how and personnel to move Gamesys offices several times.
Mapri cooperation with Primend had just begun when the world was unexpectedly shaken by the global pandemic Covid-19. The complicated circumstances made the usual introduction phase a bit more difficult and, thus, created some challenges also in the process of providing services. As a solution, all the key issues were identified, IT network infrastructure was adjusted, cloud services were implemented, and inventory and maintenance were performed.
The support we received from Microsoft partner, Primend, has helped us transition seamlessly to Azure cloud services. This move allows FINCI to offer our customers superior financial services that are built on a faster, more agile and more secure cloud infrastructure, said Mihails Kuznecovs, FINCI’s CEO. “The team at Primend made life so much easier and have been a real pleasure to work with,” he added.
In order to improve the customer experience and optimise the process of creation and approval of contracts, it was decided to use digital solutions for complete automation of the process.
Thanks to moving our server into Primend Cloud, I personally have much more free time. I can dedicate my time to my work and meeting the needs of my customers. Whenever I need something, I write a request and as a rule it is completed rather quickly. The team of Primend is very helpful and reliable. Many thanks to you!
We are happy with the completed project and we highly value the counselling and support services also after the project was completed.”
Ģirts Apinis, Manager of IT Maintenance Group in the Baltic countries.
Primend helped to implement Office 365 for ERGO Insurance, ensuring data migration from IBM Lotus Domino and Exchange Server and helping to apply adequate safety solutions.
From the very beginning Primend’s goal has been to improve the quality of life of our people, our clients and the communities where were we operate, thus the initiative Primend For was established.
ISO certifications cover all services provided by Primend in Estonia, Latvia, and Lithuania.
Helpdesk, User support, PC/server and network support, Azure and O365 public cloud support, M&A support
The purpose of the service is to provide quick and high-quality IT support to clients both by phone and e-mail.
The service is aimed at offering quick and high-quality service both for Windows and Linux servers.
With Microsoft 365 helpdesk we offer support for simpler matters and operations in Office 365 and Microsoft 365.
Support service of cloud services has been designed for larger companies with an IT manager and/or their own IT team.
The service is designed for medium-sized companies (up to 250 users) that do not have their own IT managers.
One of the most important things is to take the IT systems that keep the business running to a common platform and consolidating those.
As the company develops, it is necessary to improve the intranet and various functionalities of the document library solution.
We have fully integrated all Baltic teams as one, and we oﬀer support with the same values, helpdesk, client management processes and standards.
We offer support for enterprises if you have business-critical systems that require special attention and maintenance.
The most frequently asked questions and answers to them.
Cyber security begins with every user’s behaviour on the Internet. Here's the most important things to remember.
Accomplish more together across work, school, and life with Microsoft Teams. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Share your opinion, and your personality. Send gifs, stickers, and emojis in a group chat or in one-to-one messages. Connect instantly one-to-one or with a group, hop on a video call, or share your screen for fast-paced decision making.
Primend offers the opportunity to create a comprehensive meeting room using ThinkSmart Hub Gen2 which is an all-in-one meeting room system with integrated speakers, dual microphones, and a touchscreen control display.
ThinkSmart View is smarter technology that will completely change how your employees work from the moment they start using it.
Logitech Video Collaboration Solutions for Microsoft Teams include everything you need for an efficient, productive meeting whether in the conference room or at your desk. Bring collaboration to life with Logitech Room and Personal Workspace Solutions to take the Teams experience to the next level.
Automatic update set-ups for operation systems and Teams app.
Manual monthly/quarterly version updates of additional devices (cameras, speakers, microphones):
And other devices
Device backround image customization based on the company's needs.
Training the customer-side contact to quickly identify errors and to eliminate the problem.
Configuration of automatic device restarts.
Microsoft Teams training plan:
Detailed overview of Microsoft Teams settings and personalization options
Notification settings in Teams
Good practices and recommendations for management of teams and channels in Microsoft Teams:
Microsoft Teams training plan:
General recommended settings for Microsoft Teams
Principles of creating teams and channels in Microsoft Teams
Teams and channels
Theme channels, posting, monitoring posts, and managing content
Working with documents
What is the difference between the Teams app and the Teams Online version
Microsoft Teams chats
The monthly management service includes: Identification of software and hardware faults; Monthly updating of the server software. Requires complete updating of the server under a separate project before starting the management service; Support if the software or a part of the system has not been updated in the Linux server over three months or if the distribution of Linux is out of the support scope of the producer: Updating of business-critical software above the patch-level once a quarter (Patch-level is the last number of the 3-number version, z for x.y.z); Complete updating of the
A secure and quick network solution that operates unnoticed at the background is the foundation for seamless work procedures of a company. Secure access to critical business information must be ensured at all times.
Microsoft 365 is an integrated bundle of Windows 11, Office 365 and Enterprise Mobility + Security.
Microsoft 365 is an integrated plan that includes solutions such as Windows 11, Office 365, and Enterprise Mobility + Security.
M365 Premium - Best for businesses that require secure, remote work solutions with everything included in Business Standard, plus advanced cyberthreat protection and device management.
While consuming cloud services, it is vital that all security measures are in place. Otherwise, it poses serious threats to organizations, such as taking over an e-mail address, stealing personal data and trade secrets, or even taking control of the entire organization's infrastructure and business.
The purpose of the training is to introduce different cyber-attack methods. By knowing these an organization can prevent serious threats, such as taking over an e-mail address, stealing personal data and trade secrets, or even taking control of the entire organization's infrastructure and business.
Office 365 provides team collaboration and video conferencing in addition to a large mailbox and a terabyte of file storage.
Microsoft 365 basic training: Outlook, MS Teams, OneDrive, SharePoint.
Bring your internal communication to the next level!
The TABLOO intranet and document library solution built on the Microsoft Office 365 SharePoint Online environment is compatible with all the functionalities used in the Office 365 packages.
Primend is partnering with Microsoft to provide reliable and secure cloud services.
Primend Cloud is your choice if your on-premise solution is no longer sufficient. Some workloads just need a little more.
Why Primend Cloud? Flexibility, Fastest storage, Reduced cost, Back-up, Techincal competency, Hybrid cloud, Flexible licensing.
Transform the datacenter with Azure - Deliver a resilient, elastic infrastructure in your datacenter, in the cloud, or across both.
Take advantage of highly available, scalable, and secure cloud infrastructure with Azure — and only pay for the resources that you use.
Moving to a modern cloud platform such as Microsoft Azure helps smaller software development companies level the playing field against large and resourceful competitors. It allows to access the latest innovations, such as Machine Learning and AI, increase development productivity and benefit from the power of Microsoft sales and marketing organization.
An inseparable part of using servers is backup ensuring a possibility of recovery in the event of an incident causing the live environment to be destroyed for some reason.
The back-up service is based on VEEAM technology. It provides a possibility for back-up of all the Office 365 tenant, including either all the services or only the selected services.
This solution makes it possible to back up both physical servers and virtual servers. Servers may be located in the server room of a client, in Primend Cloud or hosted by a third party. The backup period may be set up for a client as desired (daily, weekly, monthly, yearly, etc.). The setup of backup is simple and recovery is quick.
Through our portfolio we have the capability to deliver a broad range of services and solutions to meet your operational needs.
Primend has good experience that enables us to build IT systems and business processes correctly and sustainably. Those include collaboration, network, security, customer management, CRM and accounting. Based on our experience, we have developed a cloud service solution for starting companies and small firms.
It is a simple fact that to improve results you must manage performance. But how can you manage performance when reports like the balance sheet and P&L statement are based on results? As chips become ever more powerful and cheap, it is becoming easier to generate data on every activity and every step in a workflow. We are living in a dream-come-true era in terms of the scientific management of work and productivity.
2014. Four friends and a windowless office. With a desire to offer service and solutions with a wow factor in the Estonian IT market.
Our values, mission and vision unite who we are and what we stand for. We have set out our values together, with the involvement of all of our team members.
Our people at Primend are united by a passion to make businesses more successful.
Our people make up Primend’s greatest competitive advantage. As a result, our biggest investments are in the development of our people.
At Primend we are committed to creating solutions for people to help them make their companies and communities better. We achieve this by cooperating honestly, constantly learning and developing ourselves.