Primend Cookie Policy

Primend Cookie Policy

Last updated: 2 November 2026

1. Use of cookies

Primend websites use cookies and similar technologies to ensure the proper and secure operation of the websites, remember user preferences, analyse website usage and, subject to the user's consent, support Primend's marketing activities.

A cookie is a small text file stored on a user's device when visiting a website. Cookies enable a website, for example, to remember choices made by the user and collect information about how the website is used.

Primend uses Cookiebot by Usercentrics to manage cookie consent. Cookiebot enables website visitors to choose which categories of cookies they consent to and to subsequently change their preferences or withdraw their consent.

2. What types of cookies do we use?

Cookies used on Primend websites are divided into four categories.

Necessary cookies

Necessary cookies enable the website to function properly and securely and support its essential features.

These cookies may be required, for example, to ensure website security or remember cookie preferences.

Where these cookies are strictly necessary for the operation of the website or functionality requested by the user, their use does not require separate consent.

Preference cookies

Preference cookies enable the website to remember choices and preferences made by users and provide functionality adapted to those choices.

Preference cookies are used only with the user's prior consent.

Statistics cookies

Statistics cookies help us understand how visitors use Primend websites, for example which pages are visited and how users navigate the website.

We use this information to analyse website usage and improve the performance and usability of our websites.

Statistics cookies are used only with the user's prior consent.

Marketing cookies

Marketing cookies support Primend's marketing activities. They may be used, for example, to measure the effectiveness of marketing campaigns, understand how users interact with Primend's marketing content and enable more relevant advertising.

Marketing cookies are used only with the user's prior consent.

3. Third-party cookies and technologies

Primend websites may use technologies provided by third parties in addition to Primend's own cookies.

Depending on the configuration of the relevant website, these may include technologies provided by web analytics, advertising, social media or other website functionality providers.

Where third-party technologies are used, the relevant service provider may process information collected through cookies or similar technologies in accordance with its own privacy terms.

The cookies and similar technologies actually used may change over time as Primend's websites, services and technology providers develop.

4. Legal basis for the use of cookies

Cookies and similar technologies that are strictly necessary for the technical operation or security of the website or to provide functionality expressly requested by the user may be used without separate consent to the extent permitted by applicable law.

Preference, statistics and marketing cookies and other non-essential tracking technologies are used on the basis of the user's prior consent.

Consent must be freely given, specific, informed and unambiguous. Users must be able to choose which categories of non-essential cookies they wish to allow.

Refusing non-essential cookies does not prevent the use of the core functionality of Primend's websites. However, certain optional or consent-based functions may not be available or may not operate as intended.

5. How long are cookies retained?

The retention period of a cookie depends on the purpose and type of the particular cookie.

Session cookies are generally retained until the end of the relevant browser session.

Persistent cookies remain on the user's device for the retention period specified for the particular cookie or until the user deletes them.

Actual retention periods may vary depending on the relevant cookie and service provider.

6. Managing cookie preferences and withdrawing consent

Users have the right to change their cookie preferences or withdraw previously given consent at any time.

This can be done using the cookie settings available on the Primend website.

Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

Cookies can also be deleted or restricted through the user's browser settings. Please note that blocking necessary cookies through browser settings may affect the functionality of certain parts of the website.

7. Personal data processed through cookies

Some cookies and similar technologies may involve the processing of personal data, including, depending on the technology used:

  • IP addresses;
  • cookie or online identifiers;
  • browser and device information;
  • website usage data;
  • information about pages visited and interactions with website content.

Further information about how Primend processes personal data, the legal bases for processing, recipients of personal data, international data transfers and data subject rights is provided in the Primend Privacy Policy.

8. Changes to this Cookie Policy

Primend may update this Cookie Policy if there are changes to the technologies used on our websites, service providers, processing activities or applicable legal requirements.

The current version of this Cookie Policy will be published on the Primend website.

Last updated: 2 November 2026